Frequently Asked Questions
Yes. Please email a copy of your ID or send an email from your military email address to [email protected]
The storage bag is located in the packaging. There is a triangle-shaped box which has the storage bag within it.
In February of 2020, we switched hosting platforms in order to better serve our consumers and members. Unfortunately, we were unable to convert the existing accounts to the new platform due to potential security risks. You can easily sign up at the My Account Page
Please send us an email at [email protected] with pictures of the broken pieces/tool and your full mailing address and we'll take care of it. You can also click here and fill out our simple online form.